1. Who is responsible
Stockholm Ltd is the controller of personal information used to answer enquiries made through this website. Our registered office is Unit 133, 5 High Street, Maidenhead, Berkshire SL6 1JN.
2. What we collect
When you make an enquiry, we may receive your name, company, email address, telephone number and the project details you choose to provide. Please do not include passwords, payment-card details or unnecessary sensitive personal information.
3. How the enquiry form works
The form prepares an email in your own email application addressed to sales@lancinguk.com. The website itself does not store the information entered into the form. Your email provider will process the message according to its own terms and privacy notice.
4. Why we use the information
We use enquiry information to understand your requirement, respond, prepare quotations, discuss samples or specifications and take steps you request before entering into a contract. We may also retain appropriate business correspondence for legitimate business, legal and record-keeping purposes.
5. Sharing and retention
We do not sell personal information. Information may be shared with service providers or professional advisers where reasonably necessary to operate the business, answer the enquiry, protect legal rights or comply with law. We keep information only for as long as necessary for the relevant purpose and applicable record-keeping obligations.
6. Your rights
UK data protection law may give you rights to access, correct, erase or restrict use of your personal information, to object to certain use, and to complain to the Information Commissioner’s Office. Rights depend on the circumstances and may be subject to legal exceptions.
7. Contact us
For a privacy request, email sales@lancinguk.com with “Stockholm privacy request” in the subject, or call 01494 623015.